Makkah Hilton Hotel offers spacious deluxe rooms with a comfortable living area in the heart of Makkah. It features a 10,000-person air-conditioned prayer hall overlooking the Grand Mosque of the Kafebah. Guest rooms at Makkah Hilton are fitted with luxury bedding and feature large windows which open outwards. Each room features a low-back 2-seater sofa and padded armchairs.

EL Etlalah Restaurant, which boasts traditional arched windows and decorated ceiling, serves Asian dishes as well as regional specialities. Light snacks and warm drinks can be enjoyed at Al Fayhaa Coffee Shop, the 6th floor cafe. The hoteles staff can organize shuttle services to nearby shops and well-known locations.

The hotel also assists with car rentals and can arrange tours to nearby attractions. Those staying at Makkah Hilton will also enjoy the extensive on-site shopping mall with 450 shops and a food court.